Telehealth & Video Visits in Alpharetta & Cumming, GA
Quality primary care should be accessible wherever you are. At Metro Medical Associates in Cumming, GA , Alpharetta, GA, our board-certified physicians offer convenient telehealth and video visit appointments, allowing you to connect with your doctor from the comfort of your home, office, or wherever life takes you. Same trusted care. No commute required.
Book OnlineWhat Is Telehealth?
Telehealth refers to healthcare delivered remotely via technology — in our case, secure video visits conducted through a HIPAA-compliant platform. Telehealth allows you to see your physician, discuss symptoms, review test results, and receive prescriptions or referrals without an in-office visit. It is a safe, effective, and increasingly preferred way to receive primary care for a wide range of medical needs.
What Can Be Treated via Telehealth at Metro Medical Associates?
Our telehealth visits are suitable for a broad variety of medical concerns, including:
- Acute illnesses — colds, flu, sinus infections, UTIs, rashes, allergic reactions, and more
- Follow-up visits for hypertension, diabetes, and other chronic conditions
- Medication management and prescription refill consultations
- Mental health follow-up for anxiety and depression
- Lab result reviews and care plan discussions
- Post-hospital discharge follow-up visits
- General wellness and preventive health consultations
- Referral requests and care coordination
Certain conditions require a physical examination and cannot be managed via telehealth. In those cases, we will promptly schedule an in-office visit at our Alpharetta or Cumming location.
How to Join Your Telehealth Visit
Scheduling a telehealth visit at Metro Medical Associates is simple:
- Call (770) 777-0750 - Cumming Office or (770) 777-0750 - Alpharetta Office to schedule your telehealth appointment
- At the time of your appointment, connect via the secure video link we provide
- A device with a camera and microphone (smartphone, tablet, or computer) is all you need
- Our physician will meet you virtually, review your concerns, and provide a care plan — including prescriptions sent electronically to your pharmacy if needed
Telehealth is covered by most major insurance plans. Call (770) 777-0750 - Cumming Office or (770) 777-0750 - Alpharetta Office to verify your coverage or visit our Insurance page.
Frequently Asked Questions — Telehealth & Video Visits
What do I need for a telehealth visit at Metro Medical Associates?
All you need is a device with a camera and microphone — a smartphone, tablet, or laptop all work well — and a reliable internet connection. You will receive a secure link to join your video visit at the scheduled time. Our staff will send you instructions when you book your appointment. Call (770) 777-0750 - Cumming Office or (770) 777-0750 - Alpharetta Office to get started.
Is my telehealth visit with Metro Medical Associates private and secure?
Yes. Our telehealth platform is fully HIPAA-compliant, meaning your video visit and all health information shared during the session are protected under the same privacy standards as an in-office visit. Your health information is never shared without your consent.
Does insurance cover telehealth visits?
Most major insurance plans now cover telehealth services at the same level as in-person visits. Coverage varies by plan, so we recommend calling (770) 777-0750 - Cumming Office or (770) 777-0750 - Alpharetta Office to verify your specific telehealth benefits before scheduling. Self-pay options are also available. View our full list of accepted plans on our Insurance page.
Can I get a prescription from a telehealth visit?
Yes. Our physicians can prescribe many medications via telehealth, which will be sent electronically to your pharmacy of choice. Certain controlled substances and other medication categories may still require an in-person evaluation per state and federal regulations. Your physician will discuss options with you during your virtual visit.
What conditions cannot be treated via telehealth?
Conditions that require a physical examination, diagnostic testing (such as X-rays or bloodwork), or hands-on procedures cannot be fully managed via telehealth. Examples include exercise stress tests, DEXA scans, and certain skin or musculoskeletal evaluations. In these cases, we will schedule an in-person visit at our Alpharetta or Cumming office.
How do I prepare for my telehealth visit?
Before your telehealth appointment, have a list of your current medications and any recent symptoms or health concerns ready. Find a quiet, private space where you can speak comfortably. Make sure your device is charged, your camera and microphone work, and you have a stable internet connection. If you have a home blood pressure cuff or glucose meter, have those readings available as well.
Can I use telehealth for mental health visits?
Yes. Telehealth is an excellent option for anxiety and depression follow-up visits and medication management. Many patients find virtual mental health appointments more accessible and less stressful than in-office visits. Ask about our telehealth mental health options when you call (770) 777-0750 - Cumming Office or (770) 777-0750 - Alpharetta Office .